Posts

A Guide to the OODA Loop for Decision Making

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Being a business leader is not for the faint of heart. It’s a position marked by constant, high-stakes change and complex decision-making. The right decisions could propel a business forward, while a misstep can lead to setbacks or even the prospect of shutting up shop. It’s no wonder leaders want frameworks they can rely on ...

4 Creative Small Business Customer Retention Strategies

Did you know that acquiring a new customer can cost up to five times more than retaining an existing one? Or that increasing customer retention rates by just 5% can increase profits by 25% to 95%? While bringing in new faces is always exciting, it pays to remember the people who’ve already bought into what you’re ...

5 Financial Metrics Every Small Business Owner Should Monitor

If you’re anything like me, you started your business with a vision and enthusiasm. We pour our hearts into our ventures, hustling day in and day out to turn dreams into reality.  But here’s the truth: passion and hard work alone aren’t enough to ensure long-term success.  The numbers often tell us the real story of how ...

A Case for the Curious Workplace

Curiosity killed the cat, they say, but fortunately, you’re no feline.  More and more, business leaders are seeing the value of having a curious workplace for themselves and their employees. Curiosity fuels success in ways we’ve never seen before as leaders tap into their insatiable thirst to know, do, and be more. However, there is still some ...
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25 Ways to Reduce Small Business Overhead Costs

As a small business owner, you’re always looking for ways to stay ahead of the curve and ensure your company’s continued growth and success. One essential aspect of managing your business effectively is keeping your small business overhead costs as low as possible. Reducing overhead expenses helps improve your bottom line and allows you to allocate ...

Moving Towards an Employee Strength-Based Workplace

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Not too long ago, workplaces were defined by rigid job roles with a specific set of expectations. Recently, many businesses have moved towards an employee strength-based culture, creating a positive shift in engagement, retention, and overall productivity.  The successful modern workplace is one of flexibility, employee agency, and open communication. It prioritizes a culture where employees ...

30 Time Management Statistics for Executives and Small Business Owners

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Poor time management is more than an inconvenience; it’s a serious stressor for many small business owners. It causes deadlines to pass unnoticed, accumulates into countless wasted hours in your work day, and forces you to constantly compromise the things you want to do for the things you have to do.  For all of the professional ...

Healthy Boundaries Make for a Happier Workplace

In the not too distant past,  American work culture centered around “above and beyond”– Going above and beyond your job description, work hours, responsibilities, and your own mental, physical, and emotional capacities. Employees and executives did much of this to be seen as hardworking, diligent, and driven individuals willing to do anything for the business’s ...

Small Business Succession Planning: Key Considerations

Small business succession planning is crucial to ensure that your life’s work continues to thrive once you’ve left the helm.  Yet, according to a recent article, an estimated 75-80% of small businesses lack a roadmap for what happens after the current owner is ready to move to the next phase.  4 Key Considerations for Small Business Succession ...

The Diverse, Diplomatic Cross-Cultural Leader

This article on the team leader is part IX of our 12-part series on the different leadership styles. You can check out October’s Monthly Huddle to get a general overview and follow along each week as we explore them in-depth.  As our ability to connect on a global scale continues to skyrocket, the need for people ...