Entries by Catalyst Group ECR

4 Signs of Growth in a Small Business

Owning a business is a full-time job. The nerves and excitement can quickly become panic, anxiety, and frustration. You’ll worry about money, clients, and marketing. There will be nights when you lie awake wondering why you took this journey in the first place. While those bad times are inevitable, they don’t have to last forever. ...

What is Customer Satisfaction?

At face value, the concept of customer satisfaction seems pretty simple: make sure the folks who frequent your place of business are happy. In reality, though, it looks less like a statement of fact and more like a complicated math equation with many different variables affecting the actual outcome. And while some aspects of satisfaction ...

Self-Care Tips for Busy Business Owners

In a survey conducted by Entrepreneur, 58% of business owners said that they experience “above average” stress, with 80% stating that money issues play a role in their mental wellbeing. When the weight of your business is on your shoulders, it’s nearly impossible not to get wrapped up in being everything for everyone. That’s why self-care ...

It’s Who You Know: The 5 Types of Networking

There are few professionals that don’t put at least some time into networking. After all, the old saying goes, “It’s not what you know, it’s who you know.” Whether you’re networking with clients for sales or with leaders in the field for partnerships, there’s value in every relationship that you build.  But, for busy business ...