Customer Satisfaction and Business Value

The pursuit of incredible customer satisfaction is an investment in the current and future value of your business. In much the same way as establishing your shop in a niche location or moving up the recurring revenue ladder, building a customer experience that encourages lifelong loyalty to your brand is going to take time, money, ...
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Business Value and the Monopoly of Control

The relationship between business value and the monopoly of control is a powerful one. A potential buyer will not want to buy your bait shop if it’s nestled in between two other bait shops. This situation does not create the kind of revenue stream that turns a business purchase into a long term investment.  So, what ...
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The Recurring Revenue Ladder

The chance to bring in revenue is what truly drives someone to make an offer to buy your business. Without revenue, a good investment can quickly go sour. Having a rock solid revenue foundation that you can show to a hesitant buyer can push them in the right direction. But, not all streams of revenue ...
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Growth Potential and the Sale of Your Business

When a buyer approaches an owner about purchasing their business, many are inclined to talk about the great things that the business has done in the past. Accolades, awards, sales records, and the length of time you’ve been open are all things to be proud of, but buyers are looking towards the future. They want ...
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Organizing Financial Performance for the Sale of Your Business

In  continuation of our series on the Value Builder System, we’ll discuss the importance of your business’ financial performance. The buying and selling of businesses comes down to a common bottom line: will this transaction make me money? By organizing and legitimizing your books before the sale, you are helping all parties have peace of ...
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Evaluate Your Business with the Value Builder System

Running your own business is a challenge, but it can also be very exciting. It presents opportunities and obstacles that you can’t plan for. Every journey in business ownership is different, but one frustration seems to resonate universally: no matter how long or hard you work, sometimes it feels like your efforts aren’t paying off. ...
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Is Your Business a Cash Suck or a Cash Spigot?

When it comes time to sell your business, you’ll receive a check. This check is the icing on the cake of all the blood, sweat, and tears that you poured into your business during your time as the owner. The buyer, on the other hand, is going to be writing two checks: the one that ...
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Vendor Diversification: Less Risk, More Reward

What happens when your reliable supplier becomes less reliable? When your supply chain experiences natural disaster, economic issues, or political strife, you’re stuck with no stock and a horde of customers expecting their products to come in. Supply chain diversification reduces the risk of your company suffering along with your supplier. It’s not just a ...
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Why Is Cash Flow Important For Small Businesses Anyway?

Every small business owner worth their salt knows that keeping a constant eye on their cash flow is an important part of keeping their business running… What they may not know is that striking the balance between growth and sustainability is the key to business longevity. Defining Negative and Positive Cash Flow Cash flow in a ...
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Taking the Eggs Out of the Basket: Diversify Your Customer Base

Ever heard the phrase “don’t put all your eggs in one basket?” In the business world, we adhere to this through a process called customer diversification. In short, it involves making less than 15% of your total sales with one client, spreading your metaphorical “eggs” into several different “baskets.” Relying on a single, huge sale on ...
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