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Your Organizational Culture Says A Lot About Your Business Value

As human capital, your organizational culture says a lot about the value of your business. Happy, motivated, and appreciated employees will bring a lot more to the table than burnt-out, overworked workers who are just there for a paycheck.  While many business owners don’t necessarily put explicit thought into their organization’s culture, it significantly impacts employee ...
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8 Ways to Improve Customer Service: A Guide for Small Business Owners

We all know the Golden Rule: “Do unto others as you would have them do unto you.” While this adage may seem like something cliche we learn in elementary school, it’s a great place to start crafting your customer experience strategy. As a small business owner, getting caught up in the day-to-day operations and lose sight ...
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The 6 Rungs on the Recurring Revenue Ladder

A rock-solid recurring revenue model is one of the most valuable assets you can show a hesitant buyer. But, not all revenue streams are created equal, especially in the eye of buyers. Typically, a business will offer some combination of six different recurring revenue models, each one more valuable than the last. Let’s dive into these six forms ...
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Taking the Eggs Out of the Basket: Diversify Your Customer Base

You’re likely familiar with the adage, “Don’t put all your eggs in one basket.” In the business world, we adhere to this through customer diversification. In short, it involves making less than 15% of your total sales with a single client, spreading your metaphorical “eggs” into several different “baskets.” However, lacking a diverse and large customer base ...
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9 Employee Engagement Trends for 2023

The business world is buzzing with the term “employee engagement,” and for a good reason: Simply put, when your employees are engaged, they’re more likely to stay with your company and be productive. Engagement isn’t just about job satisfaction; it’s about passion and commitment, about taking the company’s mission to heart and driving its success. Gallup’s 2022 ...
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Sweet Treats Bakery uses small business growth strategies to expand into new markets.

Baking Your Way to Success: Small Business Growth Strategies

A new day dawns and the sweet aroma of freshly baked goods wafts through the air. The doors of Sweet Treats Bakery are open, ready to greet the day and satisfy the cravings of loyal customers. But behind the delightful treats and the staff’s warm smiles, a burning desire for growth and success fuels the ...
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What You Can Expect from a CEO Roundtable

Networking has become essential for small business owners and executives who aim to stay on top of their game. The CEO roundtable is one of the most valuable and stimulating events for fostering connections and exchanging knowledge. In this article, we’ll discuss the concept of a CEO roundtable and provide guidance on preparing for and making ...
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Planning for Life After Selling Your Business: A Journey Through the 5 Phases of Grieving

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The decision to sell your business can feel like parting with a cherished friend or family member. As entrepreneurs and business leaders, we become emotionally attached as we invest our time, energy, and emotions into our ventures, transforming simple ideas into thriving enterprises. When the time comes to consider exiting, it’s natural for a whirlwind of ...
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Setting Attainable Leadership Goals: A Roadmap to Success for Business Leaders and Small Business Owners

If you’re a business leader or small business owner, you know the importance of continually sharpening your leadership skills and fostering personal development. A clear roadmap for success is essential, and that’s where setting attainable leadership goals comes in. We’ve all heard the saying, “A goal without a plan is just a wish.” In the dynamic ...
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The Art of Keeping Your Team Together: The Ultimate Guide to Employee Retention Strategies

Imagine leading a vibrant workplace bustling with energy, where employees are excited to come to work and are motivated to stay. It sounds like a dream.  The truth is, it doesn’t have to be. By implementing employee retention strategies, you can improve employee retention and create a work environment that keeps your team together! In today’s ever-evolving ...
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