We all know the Golden Rule: “Do unto others as you would have them do unto you.” While this adage may seem like something cliche we learn in elementary school, it’s a great place to start crafting your customer experience strategy.
As a small business owner, getting caught up in the day-to-day operations and lose sight ...
https://www.catalystecr.com/wp-content/uploads/2019/04/adult-agreement-beard-573565.jpg40046000Catalyst Group ECRhttps://www.catalystecr.com/wp-content/uploads/2019/06/main-logo.pngCatalyst Group ECR2023-06-09 07:36:142023-06-09 07:36:168 Ways to Improve Customer Service: A Guide for Small Business Owners
A rock-solid recurring revenue model is one of the most valuable assets you can show a hesitant buyer.
But, not all revenue streams are created equal, especially in the eye of buyers.
Typically, a business will offer some combination of six different recurring revenue models, each one more valuable than the last.
Let’s dive into these six forms ...
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You’re likely familiar with the adage, “Don’t put all your eggs in one basket.”
In the business world, we adhere to this through customer diversification. In short, it involves making less than 15% of your total sales with a single client, spreading your metaphorical “eggs” into several different “baskets.”
However, lacking a diverse and large customer base ...
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The business world is buzzing with the term “employee engagement,” and for a good reason: Simply put, when your employees are engaged, they’re more likely to stay with your company and be productive.
Engagement isn’t just about job satisfaction; it’s about passion and commitment, about taking the company’s mission to heart and driving its success.
Gallup’s 2022 ...
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A new day dawns and the sweet aroma of freshly baked goods wafts through the air. The doors of Sweet Treats Bakery are open, ready to greet the day and satisfy the cravings of loyal customers. But behind the delightful treats and the staff’s warm smiles, a burning desire for growth and success fuels the ...
https://www.catalystecr.com/wp-content/uploads/2018/04/bakeryheader.png12602240Lori Moenhttps://www.catalystecr.com/wp-content/uploads/2019/06/main-logo.pngLori Moen2023-05-05 09:00:002023-05-05 13:04:02Baking Your Way to Success: Small Business Growth Strategies
The decision to sell your business can feel like parting with a cherished friend or family member. As entrepreneurs and business leaders, we become emotionally attached as we invest our time, energy, and emotions into our ventures, transforming simple ideas into thriving enterprises.
When the time comes to consider exiting, it’s natural for a whirlwind of ...
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As a small business owner, you’re always looking for ways to stay ahead of the curve and ensure your company’s continued growth and success.
One essential aspect of managing your business effectively is keeping your small business overhead costs as low as possible. Reducing overhead expenses helps improve your bottom line and allows you to allocate ...
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You know your small business is worth something, but proving it requires a business appraisal conducted by a certified valuation analyst.
Understanding when a business appraisal is necessary and what it can do for your company can help you see future profits and take on transitions with confidence.
What is a Business Appraisal?
A business appraisal, also known ...
https://www.catalystecr.com/wp-content/uploads/2018/07/appraisal.png12602240Lori Moenhttps://www.catalystecr.com/wp-content/uploads/2019/06/main-logo.pngLori Moen2023-03-09 17:53:442023-03-09 17:53:46What Is A Business Appraisal and Do I Need One?
As businesses grow and evolve, many business leaders seek professional training to navigate the changing environment and accomplish their career goals. For that, they turn to executive coaching.
In a study conducted by a Fortune 500 firm and the International Coaching Federation, researchers found that working with an executive coach boasts an average ROI of 788% ...
Even the most successful entrepreneurs and influential business leaders have terrible days. They have doubts, worry about their future, and wonder whether they’re in the right business.
What sets them apart, though, is their ability to face every hurdle with tenacity and look at challenges as growth opportunities.
When you’re facing a difficult day, use these words ...
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